2. Traditionally, a balanced scorecard (BSC) is used to evaluate a typical busin

2. Traditionally, a balanced scorecard (BSC) is used to evaluate a typical business from four distinct perspectives: customers, internal business processes, learning and growth, and financial results. However, the BSC model can be adapted and applied to other domains such as logistics. Select a global courier delivery services company (such as FedEx or DHL), research and describe their BSC in the context of logistics (or propose a BSC in the event you are unable to find any useful information).